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MANY FACES OF OUTSOURCING

  • U.S. companies, including some owned by S. Asians, say it’s not always best
  • U.S. Chamber of Commerce chief defends outsourcing to India
  • India may lose Utah’s outsourced jobs
  • Wipro joins $1-billion club on increased outsourcing, projects bullish growth
  • Outsourcing of jobs is a two-way street, says Juster
  • Public policy group questioned legality of outsourcing bills: WSJ
  • Backlash against outsourcing not based on facts, says Donohue, president of U.S. Chamber of Commerce
  • Senate Bill applies to limited segment of federal government work
  • Washington State may prohibit non-citizen contracts
  • Indiana Senate defers bill to ban outsourcing
  • Experts differ over solution to migration of jobs overseas
  • ‘Are We Exporting Our Jobs to India and China?’ ---- Cato Institute
  • N.J. bill stirs disquiet among IT companies
  • Health issues, high attrition rates are problems for call centers
  • Trainer helps executives get their American accents right
  • Voice-based call centers now recruit undergraduates
  • Data protection is a concern for BPO industry’s growth
  • Test for those looking for jobs in the BPO sector
  • ‘Companies are now realizing need to move up value chain’
  • Manisha Martin in Mumbai replies calls from Kansas, Alabama... ‘Hi! This is Megan’
  • Despite problems and concerns, corporate America continues to outsource overseas
  • ‘Outsourcing issue is not legal, it is more political’



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